Return & Refund Policy

Returns / Refund is only valid within 7 DAYS from the day your ORDER IS RECEIVED. The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. JP COSME ENTERPRISE will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 - 9 days after the confirmation.

*We do not refund or reimburse return shipping costs
*Skincare & cosmetics are NON REFUNDABLE ; For hygiene and safety reasons returns are not accepted unless we sent you the wrong product.

This ensures that you are not sold returned products from other customers 

Please contact us at 

By purchasing from our website you are agreeing to the terms & conditions of this Returns / Refund policy.